Terms & Conditions

Terms & Conditions

Last updated: 27 September 2026

These terms apply to purchases made through the ZOLERIA online store. They operate alongside, and do not limit, your statutory consumer rights.

About ZOLERIA

ZOLERIA is an online retail store selling skincare and personal-care products. Customer enquiries can be sent to bahramnedjati@yahoo.co.uk or 3 Holmhurst, Vicarage Road, Tunbridge Wells, TN4 0SN, United Kingdom.

Products and descriptions

We aim to keep product descriptions, images and prices accurate. Product specifications may change where necessary, but we will not knowingly misrepresent goods offered for sale.

Prices and payment

Prices are displayed in GBP unless stated otherwise. Applicable delivery charges and other charges will be shown before you place an order. Payment must be successfully authorised before an order is processed.

Orders

We may contact you if there is an issue with your order, including an apparent pricing, payment or availability error.

Delivery

Delivery information is set out in our Shipping Information. Nothing in these terms removes your statutory rights concerning delivery, faulty goods or goods that are not as described.

Returns

Our Returns & Refunds page explains cancellations, returns and refunds. Your statutory consumer rights always apply.

Website use

You must not misuse the website, interfere with its operation, attempt unauthorised access or use the website for unlawful purposes.

Intellectual property

Unless otherwise stated, website content, branding, text, graphics and design are owned by or licensed to us and may not be copied or used without permission.

Liability

Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, or your statutory consumer rights.

Contact

Email: bahramnedjati@yahoo.co.uk